#Could not update sophos antivirus mac install

Earlier versions will run if present during an upgrade, but are subject to the same known issues below, but not all permissions can be added (SophosServiceManager and SophosScanAgent cannot be added with 9.9.3), 9.9.3 and below will not install on a 10.15 system, and Central clients 9.9.2 or below will fail to communicate with Central until they update. In order to support MacOS 10.15 Catalina, Sophos Endpoint 9.9.4 or above is required. Required version – Sophos Endpoint 9.9.4 or above It is recommended to check this article again at the time of 10.15’s release in late September 2019. This article will be updated closer to the release and after release if any further changes are needed. It may change in the final release of 10.15.

Notice:Īll information presented in this KB is current as of 10.15 beta 7. It is not recommended to upgrade to 10.15 until your organization has a transition plan in place. Please see the Known Issues section below for full details. This results in several large impacting issues that must be corrected for full protection. With the release of MacOS 10.15 Catalina, Apple has added additional security lockdowns to the operating system, including per application disk access lockdowns. MacOS 10.15 Catalina MacOS 10.15 Catalina – overview

This means that Apple will not notify users if these issues are being experienced.Īll of our applications and installers are 64-bit, and will not be limited by Apple’s 32-bit restriction.Īpplies to the following Sophos product(s) and version(s)ma Several Sophos services require this system level of access in order to detect and clean threats. Some permissions (such as user folders) will present a pop-up notice to the user to allow access, however for system level access, no notification is presented by the OS. It is highly advisable to read the known issues as there are several unavoidable issues in this OS release.Īpple has new enforced per application permissions in this version.

This article provides information about support for MacOS 10.15 Catalina, as well as known issues.